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Important Notes
  • AXA Customers: Please make your bookings here.

  • Departure date: The date that you will go overseas. As such, you shall receive the device the day before you fly off.

  • Return date: The date that you will be coming back from overseas. As such, you can return the device the next working day.

  • Charging period: Minimum rental of 3 days. Starts from your departure date till your return date.

  • Refundable deposit: A deposit of $50 will be refunded upon return of device and equipment by whichever preferred payment method.
Fair Usage Policy

Fair Usage Policy (FUP) is the broadband industry's attempt at keeping cyber traffic down. The policies are designed to protect the people who might be affected by your downloading.


If the ISP decides to put FUP in place, the IPS may do all or, any of the following: Limit usage, Restrict data usage, restrict speed, and much more. Please refrain from downloading movies / videos, playing online games and so on. If you continue to use massive amounts of data, Y5Buddy will not be responsible for any problems you may experience accessing the internet or any other restrictions placed by the ISP.


Should you continue to use excessive amounts of data, you will be responsible for any extra fees that may be applied by the local ISP.


Y5Buddy is not responsible for any trouble you may encounter when using the device or accessing the internet due to your PC settings.


Applies to certain networks and countries only, please check our product page to check if FUP applies for your destination.